OUR POLICY

BOOKING DEPOST
We are SO EXCITED to see you!!  We can't wait to pamper you and make you feel wonderful.  You can book in with us through the online booking form below, or via facebook message, instagram message, email or give us a call. 
Our stylists work and train extremely hard to give you the best possible experience and to provide for their families.  Cancelling last minute or not showing up at all has a major impact on the salon and our team, so to reduce this, we require a $50 deposit fee to reserve your appointment spot.  This deposit fee will be deducted from your service total at checkout upon the completion of your appointment.  Our stylists will reserve your spot for 2 hours (or if you book outside of working hours, your spot will be reserved until opening).  If we do not receive a $50 booking deposit via etransfer to hello@thebeautyboutiquewhitby.com or by credit card over the phone, the appointment spot will be given to the next name on our waiting list.  Please note: Creative services require a larger deposit as they require a large amount of booking time.  Creative services require a complimentary consultation prior to booking and deposit amounts will be discussed with your stylist during your consultation.  We appreciate your understanding and look forward to spending time with you soon. 

CANCELLATIONS

We are so excited that you have chosen to book an appointment with us and we can't wait to see you!  We understand that life happens and sometimes you will need to reschedule or cancel your appointment - that's totally cool!  Your appointment spot is reserved just for you so we do request 24 hours notice to cancel.  This allows your Stylist to contact clients on our waiting list to fill the cancelled appointment spot.  Guests who do not cancel an appointment within 24 hours, forfeit the return of their deposit fee.

PRICING
Pricing and duration of appointments are starting point estimates and can change for many reasons.  We offer complimentary consultations and highly encourage you to visit us, enjoy a latte and chat about your hair goal so we can provide you with a more accurate quote.

OUR COMMITMENT TO EARTH

The North American Salon Industry produces 421 206 lbs of waste PER DAY!

The Beauty Boutique is proud to join the Green Movement.

The Beauty Boutique is a certified sustainable salon and now diverts 95% of our waste from Canadian landfills & waterways.

This program is supported by a $3 per client eco-fee, which is used to recycle and repurpose hair, foils and colour waste so Canadian landfills and waterways are kept clean.

You can reduce your carbon footprint just by booking your appointment at The Beauty Boutique.



THICK AND/OR LONG HAIR
If you have thick and/or long hair, please select the THICK/LONG service option when booking online.  This allows for proper timing for your service.  By not selecting the THICK/LONG option, we cannot guarantee your service will be able to be completed.  
Thick and/or long hair appointments booked as a standard service appointment will have pricing adjusted upon visit.

 
GUARANTEE

We want you to LOVE your hair.  This is why we do what we do.  Happy clients are our number one priority.  We understand that we aren't always perfect and corrections can happen - after all, we are human too.  If you are not satisfied with your hair and given that your hair goal is a realistic one, please let us know within 5 days of your appointment and we will be happy to schedule a one-time complimentary corrective service with management approval.

ONLINE BOOKING

If you are unsure of what services to book for, please contact us via phone, Facebook, email or even our website chat box and we will be happy to help guide you.  This will ensure your appointment has a sufficient amount of time to complete the look you desire.
Remember to complete your booking by clicking the "book now" button after selecting your appointment details.

Please check your email or texts to ensure you receive confirmation of your appointment. 
If you do not receive an email or a text, please call us IMMEDIATELY at 289.600.6462 so we can confirm your appointment has been reserved. 



PLEASE BOOK YOUR APPOINTMENT BELOW

CONTACT 

ADDRESS

601 DUNDAS ST WEST

WHITBY, ONTARIO

L1N 2N3

CONTACT US

OPENING HOURS

TUES:  10am-8pm

WED:  10am-8pm

THURS: 10am-8pm

FRI:     10am-8pm

SAT:    10am-6pm

SUN:    CLOSED

MON:   CLOSED

289.600.6462

© 2023 by THE BEAUTY BOUTIQUE WHITBY INC.

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